Refund policy
Thank you for shopping at Kalakriti Crafts.
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns.
The following terms are applicable to any products that You purchase from Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Kalakriti Crafts.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Kalakriti Crafts, accessible from www.kalakriticrafts.com.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You placed the Order.
In order to exercise Your right of cancellation, You must inform Us of Your decision by means of a clear statement.
You can contact Us through:
- Website: www.kalakriticrafts.com
- Phone: +91 9909392237
- Email : Support.kalakriticrafts@gmail.com
If applicable, We will reimburse You no later than 14 days from the day on which We receive the cancelled Goods. We will use the same means of payment that You used for the Order, unless otherwise agreed.
Returning Goods
We currently do not accept returns.
However, if You receive a product that is damaged, defective, incorrect, or materially different from the product ordered, please contact Us as soon as possible at +91 9909392237 with your Order details and supporting photographs or videos.
Any resolution for such cases will be handled at the sole discretion of Kalakriti Crafts based on the circumstances of the complaint.
Refunds
Where a refund is approved by Kalakriti Crafts, the refund will generally be processed using the original payment method.
The time required for the refunded amount to reflect in Your account may vary depending on Your bank, card issuer, payment provider, or other financial institution.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to You, You may receive a gift credit for the value of the approved cancellation or refund.
If the Goods were not marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give to You later, any approved refund will generally be issued to the original purchaser.
Contact Us
If You have any questions about this Return and Refund Policy, please contact Us:
Kalakriti Crafts
Phone: +91 9909392237
Email : Support.kalakriticrafts@gmail.com
Website: www.kalakriticrafts.com
Policy Update: This Return and Refund Policy may be updated from time to time to reflect changes in Our practices or applicable requirements. Any updated version will be published on Our Website.